Frequently asked questions
How long does shipping take?
We typically ship within 1–2 business days. Delivery takes 7–10 business days depending on your location. You'll receive a tracking number as soon as your order ships.
Is this product safe for my dog?
Absolutely! All LOME products are made from dog-safe, non-toxic materials. All products have been verified and tested for quality and durability. Your pup's safety is our top priority.
What if my dog doesn't like the product?
Honestly? We're pretty confident your dog will love it — we wouldn't sell it otherwise! 😄 But just in case, you can return any product hassle-free within 30 days, no questions asked. We've got you covered.
What sizes are available?
Our products come in multiple sizes to fit dogs of all breeds — from tiny Chihuahuas to large German Shepherds. Check the size guide on each product page to find the perfect fit.
How do I clean this product?
Most LOME products are easy to clean. Simply rinse with warm water or wipe down with a damp cloth. Some items are also top-rack dishwasher safe — check the product details for specific care instructions.